Microsoft Azure

Starting at approximately 16:00 UTC, customers and Microsoft services that leverage Azure Front Door (AFD) may have experienced issues resulting in latencies, timeouts and errors. We have confirmed that an inadvertent configuration change as the trigger event for this issue.We are taking several concurrent actions: Firstly where we are blocking all changes to the AFD services, this includes customer configuration changes as well. At the same time, we are rolling back our AFD configuration to our last known good state. As we rollback we want to ensure that the problematic configuration doesn't re-initiate upon recovery.Customers may have experienced problems accessing the Azure management portal. We have failed the portal away from AFD to mitigate the portal access issues. Customers should be able to access the Azure management portal directly, while all portal extensions are working correctly there may be a small number of endpoints that might have a problem loading (i.e. Marketplace).We do not have an ETA for when the rollback will be completed, but we will update this communication within 30 minutes or when we have an update.While we dont have an ETA yet. customers can consider implementing failover strategies with Azure Traffic Manager, to fail over from Azure Front Door to your origins: https://learn.microsoft.com/azure/architecture/guide/networking/global-web-applications/overview

Impact Summary: Starting at 19:43 UTC on 09 October 2025, a subset of customers may experience issues accessing the Azure Portal, Entra Admin Portal, Intune Admin Portal and Portal extensions. The availability of Azure resources or the management of resources via programmatic methods like API is not impacted.Current Status: We have moved traffic away from the previous content delivery service resources that the Azure Portal relied on for extension content, and taken additional steps to purge caches to mitigate impact. To mitigate residual impact, we are evaluating our configuration and additional recovery steps to migrate traffic to content hosting endpoints. Some customers should be able to access. For customers continuing to experience issues, we recommend attempting a cache refresh on your browser. The next update will be provided in 2 hours or as events warrant.