Amplify

Amplify

OPERATIONAL

Last 30 Days

7 incidents

Incidents in the last 30 days

Assign Button Functionality and Stream Latency

We are aware of and investigating an issue where the Assign button and Single Session Codes are not functioning properly for some users. This issue is also impacting the Stream section on Educator Home where we are seeing long load times. Our Engineering team is currently working to identify the root cause of and implement a fix for these issues. In the meantime, we recommend using the print ...

Amplify
Started 8 days ago Resolved in 2 days

Accessibility Issues

We are aware of and investigating slow loading times and general accessibility issues across multiple Amplify products right now. Some users may also be experiencing a 502 Bad Gateway error when attempting to access learning.amplify.com. Our Engineering team is working diligently to identify the root cause of and implement a fix for this issue as we speak. We will update this page once we have...

Amplify
Started 11 days ago Resolved in about 18 hours

Possible Outage Indicated by User Reports

Amplify
Started 11 days ago Resolved in 44 minutes

mCLASS Performance Issues

We are aware of and investigating an issue where some users are seeing error messages across multiple mCLASS applications (Intervention, Student Assessment, Teacher Assessment, Classroom Reporting). Our Product team is currently working on identifying the root cause of and implementing a fix for this issue. We thank you for your patience and will continue providing updates here!

Amplify
Started 15 days ago Resolved in about 5 hours

Amazon Web Services Outage

We apologize for any disruption you may be experiencing with Amplify Classroom or our other programs. Our services are currently affected by an ongoing Amazon Web Services (AWS) outage. AWS is in the process of resolving the issue but we may still experience slower performance as the services recover.

Amplify
Started 19 days ago Resolved in about 21 hours

Possible Outage Indicated by User Reports

Amplify
Started 19 days ago Resolved in about 4 hours

Administrator Reports Access

Due to a recent update, some users who previously had access to Administrator Reports for mCLASS are now seeing an Uh Oh! error message. Our Product team is actively working to resolve this issue and we expect resolution by EOD.

Amplify
Started 22 days ago Resolved in about 9 hours