Amplify
Last 30 Days
Incidents in the last 30 days
Salesforce Services Disruption
Our service provider Salesforce is currently experiencing intermittent issues impacting multiple services. As a result, many of our internal teams may be experiencing delays accessing the support tools they need to assist our customers, such as being able to respond to chats, web form submissions, or phone calls. Customers may also be experiencing intermittent issues navigating Amplify’s Help Center and Customer Onboarding Portal. We are monitoring this issue with Salesforce and will provide updates as they are made available. Thank you so much for your patience!
mCLASS Student Assessments: Brief Service Disruption
Between 7:00-8:50pm ET, we experienced a service disruption to mCLASS Student Online Assessments. During this window, students may have received an error message preventing them from starting their online assessment. Service has since been restored and we are continuing to monitor. Thank you!